Allegiance Gold Review: Fees, Minimums, Custodians, Complaints

Is Allegiance Gold legitimate, and what does it charge?

This page is part of our Gold IRA Companies Compared library and follows our company research methodology.

"Legitimate" asks for a verdict, and we do not give verdicts on companies. What we can do is show what Allegiance Gold says about itself, what independent records we could open, and what we could not check. Where a database search turned up nothing, or could not be run, we say which and when.

On charges, the company's Gold IRA page is more specific than many dealers' pages. It lists an IRA custodian fee of "≈ $125 / year," commingled storage of "≈ $100 / year," segregated storage of "≈ $175 / year," and a typical annual total of "≈ $225–$275 / year." It says the dealer premium and the resale spread "vary by product and market." It lists no setup, wire, closing or transfer fee amounts, and says "The custodian's written fee schedule and transaction documents control."

Three limits matter. First, the page does not say which custodian those numbers come from. Second, the figures do not fully add up, as we show below. Third, the page gives no minimum. A Money review reports $10,000, and the Gold IRA page says "Minimums and promotional terms can change."

So the short answer to "what does it charge?" is: roughly the figures above for custodian and storage, plus a premium and a spread that are not published as percentages. Ask for the exact schedule in writing.

Who is Allegiance Gold?

According to its About page, Allegiance Gold, LLC is "a full-service physical precious metals dealer founded in 2017 and headquartered in Calabasas, California," at 27001 Agoura Road, Suite 200. The page names Mark Naaman as co-founder and CEO and Alex Ebkarian as co-founder and COO. We did not verify their biographies.

The company describes its role in plain terms. On its home page it says "Allegiance Gold is the metals dealer," and not the IRA custodian or depository. The About page says an independent custodian administers any IRA and a separate depository stores IRA metals. Our guide to the custodian, the dealer and the depository explains why that split matters.

The Credentials page says the company is not a registered investment adviser, a broker-dealer, a FINRA or SIPC member, or an FDIC-insured bank. It also says "No precious-metals dealer is approved, licensed or endorsed by the U.S. government," a general statement about all dealers. The About page lists no state dealer license or registration number. We make no statement about licensing.

The company lists memberships in the American Numismatic Association and the National Coin & Bullion Association. Sources also give different start dates for the business, as the table below shows. We draw no conclusion.

Quick facts at a glance

How does a Gold IRA with Allegiance Gold work?

A Gold IRA is a self-directed IRA that holds physical metal instead of mutual funds or stocks. A "self-directed" IRA is one where you choose the assets, within IRS rules, and the custodian holds them and handles the paperwork. Our guide on how a Gold IRA works covers the basics.

Allegiance Gold's Gold IRA page describes three steps:

1. Open a self-directed IRA through an independent custodian.
2. Fund it by trustee-to-trustee transfer, direct rollover, 60-day rollover, or a new contribution.
3. Select qualifying metals. After the custodian receives the funds, it directs settlement, and the metals go to the storage facility.

Its Custom Precious Metals IRA page describes the same steps with an Account Executive and an IRA Specialist, and names no custodian or depository.

The page says it covers Traditional and Roth IRAs and notes that "an employer plan must permit a distribution before it can be rolled over." If your money is in an old workplace plan, our guide on rolling a 401(k) into a Gold IRA covers the paperwork.

What does Allegiance Gold say the fees are?

Here is the fee information from the Gold IRA page, which says it was last reviewed on September 8, 2026. The page also says it should be "re-reviewed after material IRS changes and at least quarterly."

The page's fee calculator shows $225 a year (commingled) or $275 (segregated), and "$1,125 estimated over 5 years" on a $100,000 starting amount.

Do the numbers add up?

Mostly, but not in one place. The commingled case is clean: $125 plus $100 is $225 a year, and five years of $225 is $1,125. The segregated case is not. $125 plus $175 is $300, not $275. The page lists $275 as the segregated total. We cannot tell which figure is out of date. Ask for a dated, itemized schedule for your own account.

What fees does the FAQ add?

The FAQ lists IRA cost categories without amounts: setup, annual administration, transactions, storage, shipping, in-kind distribution (taking the metal itself out of the IRA), termination, and the premium and spread. It says order cancellation may bring "market-loss charges."

Our guides to custodian fees, storage fees and hidden fees explain each charge.

What do the custodians' own fee schedules show?

The Gold IRA page names no custodian, but other company pages point to two.

STRATA Trust Company. The Credentials page says Allegiance Gold is an "approved dealer" with STRATA Trust Company, "among others." The company's Forms page offers an IRA transfer form that names STRATA Trust Company as the receiving custodian and carries the label "7.2017." That form may be out of date.

STRATA's own fee page, which we opened, lists these precious metals fees. The page shows no publication date and says fees are "subject to change without notice."

STRATA's annual IRA fee ($150) is higher than the "≈ $125" Allegiance Gold shows. Its commingled storage fee ($115) is higher than "≈ $100," and its segregated fee ($175) matches. STRATA also lists a $50 setup fee, which Allegiance Gold's page does not mention. We do not know whether STRATA is the custodian behind the Allegiance Gold fee page. If it were yours, its own page is the better guide to what it charges.

Equity Trust Company. The FAQ mentions Equity Trust only as an "example custodian," in a link about product requirements. The sign-up page lists Equity Trust, Pensco and Millennium Trust only in a drop-down of firms that may hold your existing account, not as partners. We opened no Equity Trust fee schedule.

Are the custodians on the IRS list?

The IRS publishes a list of nonbank trustees and custodians it has approved. We opened the version headed "Nonbank Trustees Approved as of April 1, 2026." The text our reader returned did not show an entry for STRATA Trust Company, Self Directed IRA Services or Equity Trust Company. We cannot tell whether that reflects the list or the way the PDF was read, so we draw no conclusion from it.

If you want to know who is allowed to hold your IRA, ask the custodian in writing and check the IRS list yourself. See our guide on custodian requirements.

What is the minimum, and who does it leave out?

Allegiance Gold's own pages do not state one. The FAQ page states none either; the only dollar threshold we noted there was a signature requirement for packages over $1,000. The Gold IRA page says "Current Allegiance minimum reported by Money," shows $10,000, and attributes it to "Money's September 2026 review," adding "Minimums and promotional terms can change."

Money's entry on Allegiance Gold says "there is a $10,000 minimum investment requirement" and that "Fees are not listed on its website." The second statement does not match what we read on the company's Gold IRA page, which does list approximate fees. That may mean the page changed after Money's review, or that Money overlooked it. We cannot say which.

So the minimum is a second-hand figure. Ask Allegiance Gold directly what the smallest IRA purchase is and whether it differs by metal. Our page on minimum investment explains how minimums vary across the market. A flat yearly fee takes a bigger share of a small account: $225 a year is 2.25 percent of $10,000 and 0.225 percent of $100,000.

The company's Free Metals Terms & Conditions set a separate, larger threshold. The terms say "The purchase amount must be at least $50,000," while another line says "Minimum purchase of precious metals must exceed $50,000," so it is unclear whether exactly $50,000 qualifies. The offer is for new customers, with free metals of $500, $1,000, $2,500 or $5,000 by purchase tier. The terms say the company "reserves the right to suspend or eliminate the Program at any time and without notice." The terms say the free metals are "valued at the fair retail market value."

What do you pay for the metal itself?

The spot price is the current market price for one troy ounce of the metal. A dealer sells above spot (the added amount is the premium or markup) and buys back below spot. The difference between the selling price and the buyback price is the spread. The Commodity Futures Trading Commission (CFTC) puts it in its customer advisory on buying physical metals: "A dealer will always sell metal above the spot price and buy it back below the spot price." The advisory also says to "Ask for all fees, costs, commissions, and agreed retail price in writing" before signing, and to ask "how much you would receive if you had to sell back the metal tomorrow."

What does Allegiance Gold say? Its FAQ defines premium as "Premium % = (product price ÷ metal value − 1) × 100" and does not publish a markup or spread percentage. The home page says "Price the entrance. Price the exit." and that product pages show current purchase pricing and a buyback path. It also says the company has a policy to match qualifying competitor pricing when you bring a written quote. We did not test the product pages or the price match, and we do not repeat prices, because they change.

The FAQ says "An immediate resale can result in a loss because retail purchase and repurchase prices differ."

A made-up example, not Allegiance Gold's pricing: you pay $10,000 for coins worth $9,500 at spot, and the dealer would buy them back at 1 percent below spot. With the market unchanged, you would receive $9,405, which is $595 less than you paid. Our guide to dealer premiums, markups and spreads shows how to compare quotes.

What does Allegiance Gold say about buying back your metals?

Its FAQ says "No future repurchase is guaranteed." It says any offer depends on "the company's then-current policy and market conditions," and that a dealer's offer "can depend on metal prices, the exact product and condition," inventory and demand. It tells readers to request a buyback quote by phone and ask "whether an offer is made" and how long it stays valid. The home page says "A repurchase offer is not guaranteed."

Our guide to buyback policies and liquidation costs and our page on liquidity risk explain the trade-offs. Ask what price the company would pay for each product today, and get the answer in writing.

Where is the metal stored, and is it insured?

According to the Gold IRA page, storage providers include Delaware Depository, Brink's and IDS. It lists partner locations in Nevada, California, Utah, Texas, Delaware, Pennsylvania and New York. The page says partners carry "substantial all-risk insurance coverage," and that the storage agreement governs.

The FAQ adds that "limits, exclusions, deductibles and claim procedures differ."

Delaware Depository. The company's Forms page hosts a Delaware Depository Service Company (DDSC) account application. The form does not mention Allegiance and shows no date we could read, only a footer code "R180824". Its stated terms:

That differs from Allegiance Gold's flat estimates. If those percentages applied to a $100,000 account, 0.50 percent would be $500 a year and 1.5 percent would be $1,500, against "≈ $100" and "≈ $175." We do not know whether current IRA accounts use that structure. The form may be out of date, and a custodian may pass through a flat fee. That is why a written, dated schedule matters.

The Delaware Depository home page lists Wilmington, Delaware and Boulder City, Nevada, and says it is "a SSAE18 - SOC1 Type1 audited organization." The page shows no insurance statement or fee amounts. We did not open Brink's or IDS pages, so we have nothing independent to report about them. Our guide to IRA metals insurance lists what to request.

What does Allegiance Gold say about awards and reviews?

The company's pages make ranking and rating claims. We treat all of them as the company's own statements, and we do not repeat "best" claims as facts.

The Reviews and Gold IRA sign-up pages carry a footnote that the company is a paid subscriber to services such as BBB, Trustpilot and Business Consumer Alliance, and that ranking through them "is based on independently verified client experience." The Credentials page says BBB accreditation is a paid membership, separate from the grade. Paying for a profile does not mean a rating was bought, but readers should know the relationship exists.

The Reviews page shows six testimonials and six videos, with no total count or aggregate rating, and does not say how they were chosen.

On Trustpilot, our reader saw a score of 4.9 out of 5 from 368 reviews, with 99 percent of them 5-star. Trustpilot shows the profile as claimed since December 2023 with a paid subscription, and labels the company "Asks customers to review" (it "invites their customers to review, whether positive or negative") and "Hasn't replied to negative reviews." Trustpilot says it does not fact-check reviews. These are ratings by its users, not ours, and they change. Our guides on how review sites make money and fake reviews explain how to read such claims.

What does Allegiance Gold's BBB profile show?

The Better Business Bureau (BBB) is a nonprofit that publishes business profiles, customer reviews and complaint records. We could not open BBB's website. BBB's profile shows the items below, per screenshots (Main, Reviews and Complaints tabs) supplied by the site owner on 2026-10-16. The exact capture date is not on the screenshots, and the newest review visible is dated 09/28/2026. We have not re-checked them against the live pages. The company's own website links to a BBB profile at the address in our citations, which we did not open.

A few points help you read this table.

The dates. BBB shows a business start of 9/3/2013 and 13 years in business, while the company says 2017. The screenshots do not explain the difference, and we draw no conclusion.

Company-supplied text. The "About This Business" text on the profile is likely supplied by the company, so treat it as the company's description.

Licensing. The profile carries only a generic BBB notice that the industry "may require professional licensing, bonding or registration." We state no licensing fact from it.

Complaints. BBB's Complaints tab showed 0 complaints, per the screenshot. We say nothing more, because the page showed no counts by period and no complaint text.

Customer reviews. The BBB customer-review average is not the BBB letter grade. The 4.95 average from 91 reviews is a separate measure. The screenshot of page 1 of 10 showed ten reviews dated 08/20/2026 to 09/28/2026, all 5-star, with no business replies visible. We say nothing about the other nine pages. Reviews are consumers' unverified opinions. BBB's footer, in paraphrase, says BBB does not verify information from third parties or endorse any business, and that the nature of complaints and responses can matter more than their number.

The Business Consumer Alliance (BCA). BCA is a separate nonprofit that publishes business reports. On its Allegiance Gold report, our reader saw an AAA rating dated 10/15/2026, a membership start of 06/26/2018, six customer reviews and zero complaints. The page states a business start of 8/11/2004, which differs from the other sources above. We did not verify BCA's information.

What do the website terms say?

When you use a company's website, you agree to its terms. These are not necessarily the same as the order paperwork you sign to buy metal, which we did not see. The Terms of Use page and the Gold IRA sign-up page refer to an account agreement and tell readers to "review the complete Terms of the purchase for any cancellation rights." We found no link to the agreement itself, and the Forms page offers no customer agreement or fee schedule. We can only describe the website pages.

• Terms of Use. The Terms of Use page is short. Its metadata shows it was last modified in February 2021. It says the company "recommends reviewing our account agreement prior to making your purchase." We found no arbitration clause, class waiver, or governing-law language on that page.
• Refunds and exchanges. The Risk Disclosure page says "all sales are final" and that precious metals cannot be exchanged or returned for a refund, with an exception. You may request a replacement if you report dissatisfaction "within fifteen calendar days after delivery" and the holder is unopened and undamaged. The FAQ, by contrast, says "the current online terms provide a limited return/exchange process with notice within 5 business days of receipt." The two windows differ, and we cannot tell which governs.
• Payment and cancellation. The FAQ says wire payments must be received within 3 business days, and warns: "Do not assume a confirmed precious-metals order can be freely canceled or repriced."
• Responsibility. The Risk Disclosure page says "Customer alone decides what precious metals to purchase and if and when to sell," and that the company "expressly disclaims any responsibility or obligation for any tax consequence."

The depository agreement is a separate document with its own arbitration terms, as the table above shows. Read all of them before you agree. We are not lawyers, and none of this is legal advice. If you are about to sign an agreement, a lawyer you trust can review it.

What public records did we check?

Our methodology lists the records we look for. Here is what happened for Allegiance Gold on 2026-10-16. We are as clear about what we could not do as about what we did.

A zero in the FINRA search means only that no firm by that name came up that day, and a web search is not a search of court or regulator records. We found no lawsuit, order, judgment or settlement involving Allegiance Gold in anything we opened, and we make no claim that none exists. We say nothing about CFPB complaints, because we could not query that database. If you want to run these checks yourself, our guide on how to verify a dealer walks through each step, and our precious metals enforcement database will list any cases we find in orders and complaints we have read.

What should you ask Allegiance Gold before you sign anything?

Ask for answers in writing. These questions come from regulators' own advice and from the gaps we found above.

1. Which custodian and which depository would hold my account, and may I see each one's current, dated fee schedule? None of the pages we opened names a custodian for Allegiance Gold's own accounts.
2. Which fee figures apply to me? The page's segregated total ($275) does not match its parts, and STRATA shows different amounts.
3. Is storage a flat amount or a percentage of value? A depository form on the company's site shows percentages.
4. What is the smallest IRA purchase? The company states none; Money reports $10,000.
5. What are the sale price, the spot price and the buyback price for each product I am quoted? Ask for all three at the same time, plus the premium as a percentage.
6. What is the policy on buying back my metal, and will an offer be made? The company says no repurchase is guaranteed.
7. What are my return and cancellation rights? Its pages mention 5 business days and 15 calendar days, and "market-loss charges" with no amount.
8. How are your representatives paid? The CFTC suggests asking this directly.
9. If a free-metals offer applies, which exact purchase amount qualifies, and what premium do I pay on the metal I buy?
10. Which legal entity am I contracting with, and may I read the full customer agreement, including any arbitration terms, before I send any money?

Our full checklist is in the guide on how to evaluate a Gold IRA company.

What are the risks that apply no matter which company you pick?

No dealer, custodian or depository can remove the basic risks of owning physical metal. Allegiance Gold's own pages say "We do not guarantee any investment performance, future profits or that any precious metal will retain its purchase value," that "investments in precious metals, like all investments, carry a risk of loss," that prices "may rise or fall over time," and that precious metals "are not suitable investments for anyone seeking current income." See our guides to price volatility and counterparty risk, meaning the chance that a company you depend on fails to do its part. We do not predict prices, and nothing here is a forecast.

How does this compare with other companies?

We publish every company review on the same fields and do not rank them. For the same structure, see our Gold Alliance review or Rosland Capital review.

How was this page researched, and when will it be updated?

On October 16, 2026, we opened the Allegiance Gold pages cited above, the STRATA, Delaware Depository, IRS, CFTC, Money, Business Consumer Alliance and Trustpilot pages, and FINRA's BrokerCheck search service, and used BBB screenshots supplied by the site owner. We could not run the CFPB query, did not open Brink's, IDS, Equity Trust or TrustLink pages, and did not search state records or court dockets. Anything that came only from Allegiance Gold is written as its statement.

Fees, terms and company information are reviewed every three months under our update policy. If something here is out of date, tell us through our corrections page.

This page is general information, not personalized advice, and it is not a recommendation to open, or to avoid opening, an account with Allegiance Gold or anyone else. Decisions about your retirement savings depend on your own situation, so talk with a qualified financial planner, tax professional or attorney before you act.